Texting to a 9-1-1 Call Center in Harris and Fort Bend Counties – now available

Announcing a new emergency service for residents who are deaf or hard-of-hearing TEXTING TO A 9-1-1 CALL CENTER IS NOW AVAILABLE!

On Wednesday, May 1, 2013, 9:30 – 11:30 a.m., MOPD, the Houston Fire Department and the Greater Harris County 9-1-1 Emergency Network will provide training for individuals who cannot make a voice call to 9-1-1, assist people in registering for the text service and provide free visual fire alarms to qualified participants who are deaf or hard of hearing at the Metropolitan Multi-Service Center (MMSC) at 1475 West Gray Street, Houston 77019. Prizes and refreshments are available. Contact June Eaton to RSVP and/or to request accommodation before Monday, April 29, 2013, at june.eaton@houstontx.gov or 832.394.0814.

The new texting service allows a resident to text a special short code 442911 to connect with a 9-1-1 call center within Harris and Fort Bend Counties. It is necessary to register first before a resident can use the 442911 texting service for an emergency. Residents can register online at deafhohtext.911.org. Below is the link to more information on the 442911 texting service and the actual registration page.

Texting 442911 FAQs
Texting to a 9-1-1 call center registration page

GHC 9-1-1 would now like to ask your help with educating the Deaf/Hard-of-Hearing/Speech Impaired communities about this valuable service. We are seeking opportunities to share this information—presentations, special events, email bulletins, mailing lists, social media sites and websites or other public awareness ideas. We encourage you to distribute this announcement (attached) by email to residents whom are deaf, hard-of-hearing or speech impaired. If you are able to email this, please notify me so that we can add the number of contacts to our texting awareness plan.

Please help us to encourage residents to register for this service.

texting 442911 letter to deaf community reps

Sonya L. Clauson, ENP
Public Information/ Education Officer

Main: 832.237.9911
Office: 281.949.5509
Cell: 713.806.9495
Fax: 832.912.1911

Greater Harris County 9-1-1 Emergency Network
10220 Fairbanks N. Houston * Houston TX 77064-3406 * USA

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